Sport teaches us much about life. Tenacity, competition and courage play major roles in victors and losers. I enjoy the stories and documentaries of sports legends. Magic Johnson and Larry Bird were legendary rivals. Their work ethic and surreal ability to raise the game, players and league around them to new heights stemmed from what [...]
There is very little joy in going to the post office or waiting in line at the DMV. We are required to use these services, yet often have reluctance. Going to the Apple store on the other hand is something we can look forward to. Getting ice cream at Marble Slab Creamery puts a smile [...]
“It’s not so much what you do, it’s what you mean.” This is from a children’s story, The Railway Children, by E. Nesbit. Authenticity in intention is what matters. It is what your buyer is seeking. They also know it is rare. Too many businesspeople are automatons in their approach. They are focused on what [...]
I enjoy watching The Apprentice. It’s a great case study in human behavior. The players are in a business context where someone gets fired. The pressure of intense deadlines, shotgun creativity, and working with competitors brings out the best and worst in otherwise dignified and accomplished business people. There are a lot of business people [...]
There are a lot of opportunities for the people who get it. They can understand the flow of change and the dynamics of the new economy. They are changing as the world around them is changing, thus, they become relevant and valuable. Being able to change every month, every day, and every moment is the [...]
When you propose a new idea, be prepared for the typical automaton response from those you share with, “Is this going to work for every single customer?” “Will it apply to everything we do?” “What about all of the work we have done?” The questions come in all different shapes and sizes. There’s typically a [...]
The new book, Rework, is a dangerous book. It may cause more people to change the world they did not realize was easier to change today. There is an approach via our new ecosystem of tools and talent to get work done. Sadly, many are still trapped in old economy mindsets. Consider this stirring appeal [...]
In our management consulting, the process of change is the hardest part of success. Implementing business systems, designing process or creating new strategies pale in comparison as far as the effort and challenge of helping people adopt new behaviors for the better. In the new book, Switch: How to Change Things When Change Is Hard by [...]
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